Resolved -
We are pleased to inform you that the issue affecting the following services has been resolved:
• Hosted Exchange
• Managed Desktop
Our technical team has completed the necessary fixes, and we are now monitoring the services to ensure their continued stability. While the issue has been resolved, we will continue to keep a close eye on the systems for any further developments.
Support Availability: Although services have been restored, you may still experience some delays in reaching us via chat, email, or phone.
Thank you for your understanding and cooperation during this time.
Jan 6, 16:03 NZDT
Update -
We are pleased to inform you that the issue affecting the following services has been resolved:
• Hosted Exchange
• Managed Desktop
Our technical team has completed the necessary fixes, and we are now monitoring the services to ensure their continued stability. While the issue has been resolved, we will continue to keep a close eye on the systems for any further developments.
Support Availability: Although services have been restored, you may still experience some delays in reaching us via chat, email, or phone. We appreciate your patience as we finalise our monitoring process.
We will provide a final update at 4 p.m. on 06/01/2025. Thank you for your understanding and cooperation during this time.
Jan 6, 11:57 NZDT
Update -
We are pleased to inform you that the issue affecting the following services has been resolved:
• Hosted Exchange
• Managed Desktop
Our technical team has completed the necessary fixes, and we are now monitoring the services to ensure their continued stability. While the issue has been resolved, we will continue to keep a close eye on the systems for any further developments.
Support Availability: Although services have been restored, you may still experience some delays in reaching us via chat, email, or phone. We appreciate your patience as we finalise our monitoring process.
Next Update: We will provide the next update at 12 p.m. on 06/01/2025. Thank you for your understanding and cooperation during this time.
Jan 6, 10:05 NZDT
Update -
Regrettably, we are still experiencing an interruption to the following services:
• Hosted Exchange
• Managed Desktop
Our technical team is actively working to resolve the issue as quickly as possible. Unfortunately, we do not yet have an estimated time for full resolution.
Support Availability:
Due to the ongoing issue, you may experience delays when trying to reach us via chat, email, or phone. To help us focus on restoring services, we kindly ask that you hold off on contacting support unless absolutely necessary.
Next Update:
We will provide the next update at 10 am on 06/01/2025 or sooner if new information becomes available. We greatly appreciate your patience and understanding during this time.
Jan 5, 18:02 NZDT
Update -
Regrettably, we are still experiencing an interruption to the following services:
• Hosted Exchange
• Managed Desktop
Our technical team is actively working to resolve the issue as quickly as possible. Unfortunately, we do not yet have an estimated time for full resolution.
Support Availability:
Due to the ongoing issue, you may experience delays when trying to reach us via chat, email, or phone. To help us focus on restoring services, we kindly ask that you hold off on contacting support unless absolutely necessary.
Next Update:
We will provide the next update at 6 pm or sooner if new information becomes available. We greatly appreciate your patience and understanding during this time.
Jan 5, 16:31 NZDT
Update -
Regrettably, we are still experiencing an interruption to the following services:
• Hosted Exchange
• Managed Desktop
Our technical team is actively working to resolve the issue as quickly as possible. Unfortunately, we do not yet have an estimated time for full resolution.
Support Availability:
Due to the ongoing issue, you may experience delays when trying to reach us via chat, email, or phone. To help us focus on restoring services, we kindly ask that you hold off on contacting support unless absolutely necessary.
Next Update:
We will provide the next update at 4 pm or sooner if new information becomes available. We greatly appreciate your patience and understanding during this time.
Jan 5, 12:06 NZDT
Monitoring -
We are currently experiencing an interruption in the following services:
• Hosted Exchange
• Managed Desktop
Our technical team is actively working to resolve the issue as quickly as possible. Unfortunately, we do not yet have an estimated time for full resolution.
Support Availability:
Due to the ongoing issue, you may experience delays when trying to reach us via chat, email, or phone. To help us focus on restoring services, we kindly ask that you hold off on contacting support unless absolutely necessary.
Next Update:
We will provide the next update at 12 pm or sooner if new information becomes available. We greatly appreciate your patience and understanding during this time.
Jan 5, 10:12 NZDT
