Compass Status

All Systems Operational

About This Site

Welcome to the Compass Network Status Page!

We understand how important it is for you to stay connected, and we are committed to keeping you informed about any maintenance, outages, and incidents affecting the Compass network. Our goal is to provide you with the latest information on this page so that you can get back online as soon as possible. If you encounter an issue that we should be aware of, please don't hesitate to reach out to us via chat at compass.net.nz.

To help you stay informed about possible outages with your local fibre company, we've provided the following links for your convenience:

Chorus: https://www.chorus.co.nz/outages
Tuatahi First Fibre (Ultra Fast Fibre): https://ultrafastfibre.statuspage.io
Enable: https://www.facebook.com/enablefibrebroadband
Northpower Fibre: https://northpower.com/fibre/faults-and-outages

Thank you for choosing Compass, and we appreciate your understanding and patience as we work to keep you connected.

Voice Operational

Fibre Operational

ADSL/VDSL Operational

Managed Services Operational

Email (Exchange) Operational

Managed Desktop Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Service Disruption Notification

Resolved - We’re pleased to inform you that the broadband service disruption has now been resolved. If you’re still experiencing issues, we recommend restarting your WiFi router.

Thank you for your patience and understanding during this time!
Nov 20, 10:09 NZDT

Monitoring - We’re pleased to inform you that the broadband service disruption has now been resolved. If you’re still experiencing issues, we recommend restarting your WiFi router.

Thank you for your patience and understanding during this time!
Nov 20, 06:06 NZDT

Investigating - Service Disruption Notification:
We regret to inform you that we are currently experiencing a disruption in our broadband service. Our team is actively working to resolve the issue and restore service as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience and understanding.

Temporary Contact Update:
Due to the outage, reaching our team via chat, email, or social media might be challenging. Please hold off on contacting us for a bit until we can fully address the issue. Thank you for your understanding.

Staying Posted:
We apologise for the inconvenience and will post and update again soon.
Nov 20, 05:06 NZDT

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.