All Systems Operational

About This Site

Welcome to the Compass Network Status Page!

We understand how important it is for you to stay connected, and we are committed to keeping you informed about any maintenance, outages, and incidents affecting the Compass network. Our goal is to provide you with the latest information on this page so that you can get back online as soon as possible. If you encounter an issue that we should be aware of, please don't hesitate to reach out to us via chat at compass.net.nz.

To help you stay informed about possible outages with your local fibre company, we've provided the following links for your convenience:

Chorus: https://www.chorus.co.nz/outages
Tuatahi First Fibre (Ultra Fast Fibre): https://ultrafastfibre.statuspage.io
Enable: https://www.facebook.com/enablefibrebroadband
Northpower Fibre: https://northpower.com/fibre/faults-and-outages

Thank you for choosing Compass, and we appreciate your understanding and patience as we work to keep you connected.

Fibre Broadband Operational
Copper Broadband (xDSL) Operational
Managed Services Operational
Managed Desktop Operational
Web Hosting Operational
Complex Business Fibre Operational
Email (Exchange) Operational
Email (POP/IMAP) Operational
Voice Services Operational
Business Voice Operational
Copper Voice Operational
Fibre Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 21, 2025

No incidents reported today.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025
Resolved - This has now been resolved.
Apr 9, 14:20 NZST
Monitoring - This has now been resolved, We will continue to monitor this issue.
Apr 9, 12:25 NZST
Update - We are continuing to investigate this issue.

Next update will be at 12:30 PM.

Apr 9, 11:31 NZST
Investigating - Our 0800 number appears to have stopped working. Customers can still reach us at customersupport@compass.net.nz and we will answer your inquiries as soon as possible.
Technicians have been alerted to the problem and we expect to have an update at 11:30 AM.

Apr 9, 10:57 NZST
Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.