Network Issue - Whangarei / Northpower

Incident Report for Compass

Resolved

This incident has been resolved.

Posted Feb 25, 2022 - 13:35 NZDT

Monitoring

We have applied a fix and are monitoring the issue. If you continue to experience issues please turn your router/modem off and on again.

Still have a problem? Chat with us at www.compass.net.nz.

Posted Feb 25, 2022 - 10:41 NZDT

Update

Technicians are on their way to fix the identified issue which is affecting Northpower customers.

Check back for regular updates.

Posted Feb 25, 2022 - 10:36 NZDT

Identified

We have identified an issue with the Compass network which is affecting Northpower customers, our team is currently working to resolve the issue. Please do not restart your modem/router.

Check back for regular updates.

Posted Feb 25, 2022 - 09:59 NZDT

This incident affected: Fibre Broadband.